Frequently asked questions


Do I have to pay for the introductory meeting?

The first meeting is free and normally lasts 30 minutes.  The meeting can be held at our office or at your own premises.



How are your fees calculated?

We normally operate a fixed fee for all work undertaken.  So that we can provide you with a fee quote, we will need to ask a number of questions regarding your business.


If I decide to change accountants to Metsons, what is the procedure?

We would need to write to you with our terms and conditions.  These would need to be returned together with a copy of your ID, such as a passport, and a recent home utility bill.


We would then write to your existing accountant (if applicable) to request the standard handover information.  Your current accountant should not charge for this service.


We would try to make sure that the move is as stress-free as possible. 



When do I have to pay your fees?

Our fees are normally payable within 30 days of invoice date.  Invoices are raised when each piece of work has been completed.  It may be possible for you to agree a monthly standing order.



I already have an accountant so why change?

We appreciate this and if they are offering everything we are and you are totally happy with them, we would not want to upset your arrangement.  However, changing accountants is easy and involves just one letter from you to them.  Your existing accountant should not charge you for providing any handover information.



I have just had my accounts completed and do not need or want to think about it until next year.

We cannot over emphasise the importance of strategic tax planning at an early stage, not crisis driven advice.  Ideally you do tax planning before the year even starts but after that the earlier, the better.



I am too busy and do not need the disruption of changing.

We can sympathise with you.  Changing banks involves a bit of disruption but the savings often far outweigh the time.  However, changing accountants is far less problematic than changing banks and the savings can be substantially greater.



Do you have any parking at your office?

Yes we do.  In the Ward and Partners car park we have been allocated two spaces on the left hand side.  These are clearly marked.